Karneo privacy policy

1. Who we are

Karneo is a mobile app that replaces a car's paper service logbook. It is designed to work offline, with no account and no server. For any question about this policy, write to the address in section 12.

2. The data you enter, and where it stays

To keep the logbook, the app stores what you enter:

• Vehicles: nickname, make, model, year, engine, mileage, license plate, serial number (VIN), color and photo, if you fill them in;
• Logbook: services, inspections, repairs, fill-ups (liters, price), costs, notes and odometer readings;
• Reminders and deadlines: dates, mileages, inspection and insurance deadlines;
• Documents: photos and PDFs you add (registration, insurance, invoices…);
• Settings: theme, language, currency, name shown in the profile, PDF report options, the number of free invoice reads already used and your Premium subscription status.

This data is stored in the app's private storage, on your phone (local database and files). Karneo has no server: it is never sent to us and we have no access to it.

Karneo includes no advertising network or audience measurement tool, and never asks for an account, an email address or a phone number.

3. Invoice reading

When you attach an invoice (photo or PDF) to a service, Karneo can read its text to fill in the date, mileage, amount and type of service. You always check the result before saving.

This uses Google ML Kit text recognition, whose model is built into the app: it runs entirely on your phone, even offline. The image and the recognized text are sent neither to us nor to Google: since Karneo has no internet access, ML Kit cannot send anything. For a PDF, pages are turned into temporary images that are deleted as soon as reading ends.

4. What you share yourself

Some features create a file that you send yourself, using Android's share menu, to the app of your choice. Nothing leaves without your action.

• History report (PDF): the vehicle's services, inspections and mileage. It contains no amounts; the license plate and VIN are hidden by default, and you choose whether to include the photo, mileage chart, notes and upcoming maintenance.
• Logbook transfer (.karneo): for the buyer of your car. It contains the vehicle details (make, model, year, engine, color, mileage, license plate, VIN, photo and next inspection date), services and inspections with their date, mileage and notes, the invoices attached to them, the mileage history and the service intervals. Fill-ups only appear as odometer readings (date and mileage). It never contains the vehicle's nickname, amounts, fill-up liters and prices, insurance or reminders. Attached invoices are sent as they are: check them before sharing.
• Backup (.zip): a complete copy of your data (database, documents and settings), to keep it or restore it on another phone.

These files are not encrypted. Once sent, they are handled by the service you chose (messaging, email, cloud storage…) under its own rules. Keep your backup somewhere safe.

Conversely, when you open a .karneo logbook you received or restore a backup, the file is read on your phone: you see a preview of the logbook before importing it, and restoring a backup asks for your confirmation.

5. Internet connections

Karneo does not declare Android's internet access permission: the app connects to no server, neither ours (we have none) nor anyone else's. The components it includes, such as Google ML Kit text recognition, therefore cannot send anything either.

Two actions go through the Google Play app, which connects by itself, under its own privacy policy:

• Rate the app: this button opens Karneo's page in Google Play.
• Premium subscription: it is bought through Google Play's payment system. The Google Play app connects and handles the payment, not Karneo: we never receive your payment details or password. Google Play gives us access to the order information needed to track sales and refunds, such as the order number, product, price and country. Karneo asks Google Play, on the phone, whether your subscription is active and keeps that status on the phone. You manage and cancel the subscription in Google Play.

Google Play, which distributes Karneo, also gives us aggregate statistics, such as the number of installs or crashes reported by users who agreed to share them with developers. They are collected by Android and Google Play, not by Karneo.

6. Android permissions

What Karneo does not ask for

• Internet: Karneo does not declare the internet access permission (nor the one to check the network state).
• Camera: Karneo does not request camera access. To take a photo, Android opens its own Camera app, and only the photo you take is handed to Karneo.
• Photos and files: no access to your whole gallery or files. You pick an image or a PDF in Android's picker; only the items you choose are copied into Karneo's private storage.
• Location, contacts, microphone, advertising ID: never used.

7. Android automatic backup

If Google backup is turned on on your phone, Android may include Karneo's data (database, documents, settings) in your Google account backup and restore it when you reinstall the app or set up a new phone. This backup is managed by Android and Google, under your account: we have no access to it. You can turn it off in Android's backup settings.

8. Retention and deletion

Your data stays on the phone for as long as you keep it. You can delete a vehicle, service, reminder or document at any time in the app. Uninstalling Karneo erases all its data from the phone, except for files you exported yourself and any Android backup (section 7).

9. Your rights

Apart from the order information Google Play provides for purchases (section 5), we receive no data about you: we therefore cannot access, correct or delete your logbook data, which you control in the app. For a question about a purchase, write to us (section 12). For what goes through Google Play (section 5), see Google's privacy policy. You can also contact your data protection authority (in France, the CNIL: cnil.fr).

10. Children

Karneo is not specifically aimed at children and collects no personal data, including children's data.

11. Changes

This policy may change, for example when a new feature arrives. The date at the top of the page shows the latest update; significant changes will be flagged on this page.

12. Contact

For any question about this privacy policy or about Karneo: contact@karneoapp.com.